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FAQs
Common questions and solutions to problems you may have when setting up a new campaign or managing an existing campaign.
iOS 15 Email Open Rate Privacy Protection
Zapier Integration Overview
How do I create suppression lists for different clients that I manage.
How To Create an Alternative EMail Address for Cold Emails
How to Undo Common Mistakes
How to Pause Sending During the Holidays
How do I Delete Contacts or Campaigns?
What does 'Throttled' mean?
Daily Quota Exceeded Help
Training & Onboarding Videos
What is an Active Contact?
Contact Upload File .csv Error Solutions
Account Support
Release Notes and New Features
Why does my account keep getting deactivated?
How do I add or invite a team member or another account that I manage?
What happens if my email is scheduled to send over the weekend but my delivery days are set to Monday-Friday?
How do I add a single space to a template or signature?
My BCC email isn't updating Salesforce. How can I get my BCC to sync with my CRM?
Replies, clicks, or opens aren't showing up in my Campaign Stats.
How do I manually Pause a contact or mark them as Unsubscribed?